Refund Policy
At Southern Grace Collection by Beauty with Grace, we truly appreciate your support and every order placed with us.
Due to the nature of our products, all sales are final. We do not accept returns, refunds, or exchanges on any of the following:
- Hair extensions
- Hair extension courses or digital educational products
- Boutique clothing
- Jewelry
- Accessories
- Personalized or custom items
Please carefully review your order before completing your purchase, including product selections, colors, lengths, quantities, sizes, and shipping information.
Damaged or Incorrect Orders
If you receive an incorrect item or your order arrives damaged, please contact us within 3 business days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.
Email:
slatontigerette@gmail.com
Hair Extensions
For hygiene and safety reasons, hair extensions cannot be returned or exchanged if they have been:
- Opened
- Worn
- Installed
- Colored
- Cut
- Altered in any way
Shipping
Southern Grace Collection is not responsible for:
- Lost or stolen packages marked as delivered.
- Shipping delays caused by the carrier, weather, holidays, or unforeseen circumstances.
If you experience an issue with your shipment, we will gladly assist you in filing a claim with the shipping carrier.
Thank you for supporting our small business. We are committed to providing high-quality products and exceptional customer service and appreciate your trust in Southern Grace Collection by Beauty with Grace.